The fastest and best way to reach us is WhatsApp — it's where we handle everything: quotes, stock checks, QC photos, payment and shipping. Most messages get a reply quickly.
What to include in your first message
To get a fast, accurate quote, send us: the Yupoo album or item link, your size (or measurements for clothing), any batch-tier preference, and your country. With that we can confirm stock, quote the factory price plus shipping, and get your order moving. If you're not sure about sizing or which batch to pick, just describe what you want and we'll guide you.
What we can help with
We help with finding specific items, recommending the right batch or movement tier, sizing questions, shipping estimates, consolidating multiple items, customs questions for your country, and QC second opinions. If you saw something in a locked album, we can often check access too — see our Yupoo password guide.
Hours and response
We operate on China business hours, so if you're in the US or Europe there may be a time-zone gap on replies, but we work through messages daily. For the smoothest experience, send everything in one message rather than piecemeal, and we'll come back with a complete quote.
A note on what we are
We're an independent buyer's resource and agent layer, not the official USFans site or Yupoo. For more about us, see our about page. For how ordering works, see how to buy from Yupoo.